Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with NASIJE. We proudly ship our anime-inspired clothing worldwide and strive to deliver every order safely and on time.

1. Order Processing

All orders are processed within 1–5 business days after payment has been successfully received.

Orders are not processed on weekends or public holidays. During busy seasons or promotional events, processing times may be slightly longer.

2. Shipping Methods

We currently offer two shipping options for all countries worldwide.

Standard Shipping (FREE)

  • Cost: Free

  • Delivery Time: 7–21 business days

  • Availability: Worldwide

This is our standard shipping option and is available free of charge for every order.

Express Shipping

  • Cost: US$25 (for packages up to 1 kg)

  • Delivery Time: 3–8 business days

  • Availability: Worldwide

Express Shipping is recommended for customers who would like to receive their order as quickly as possible.

For orders exceeding 1 kg, additional shipping charges may apply.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

Tracking information may take 24–72 hours to become active.

4. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other local fees imposed by your country's customs authorities.

These charges are the responsibility of the customer and are not included in the product price or shipping fees.

5. Shipping Delays

Estimated delivery times are provided as guidelines only.

Delays may occur due to customs inspections, severe weather, public holidays, or carrier-related issues.

NASIJE is not responsible for delays beyond our reasonable control.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

If an incorrect address is provided and the package must be reshipped, additional shipping charges may apply.

7. Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact us immediately.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution, including a replacement or refund when applicable.

8. Contact Us

If you have any questions about shipping or delivery, please contact our customer support team.
email: nasije.support@gmail.com 

We are always happy to help.